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Security Controls & Zero TrustObjective 1.1

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Control categories

A control category describes how a safeguard is implemented: managerial controls govern and direct, operational controls are performed through people and processes, technical controls are enforced by technology, and physical controls protect tangible spaces or assets.

What must stay in working memory

  • Classify the mechanism, not the control's desired outcome.
  • Policies, risk decisions, and governance are managerial; recurring human procedures are operational.
  • Logical enforcement is technical; barriers and facility protections are physical.

Concrete examples

  • A risk-acceptance policy is managerial, while a technician's daily log review is operational.
  • An access-control list is technical; a locked equipment cage is physical.

Decision rules you’ll retrieve

Classify a control by its mechanism

Ask what performs the control: governance (managerial), a person or procedure (operational), technology (technical), or a tangible barrier (physical).

Retrieval cue: Without looking at choices, name the four control categories and the implementation mechanism that distinguishes each one.

Separate neighboring control categories

Focus on the safeguard named in the question; classify a governing decision as managerial and a human-executed routine as operational, even when both support the same program.

Retrieval cue: Explain the boundary between managerial and operational controls, then contrast both with technical and physical enforcement.